General Setup  Print Topic
 
Featured Items
Featured Items are items/products in your store that you want to highlight.   These can be randomly displayed throughout the store, and on the special featured items page.  Specify which items are designated as featured in the item's setup page.

How many to Display:
Here you can specify how many featured items per page, and how they are shown (how many columns).  You can specify this for your storefront's Left & Right columns, as well as a different setting for the Middle (main) column.

You can also specify what elements appear with the featured items, for example you do not have to display all of the item's information, you could just show the image, and a buy now button, etc.  Use the Featured Item checkboxes on the General setup page.

Other
Custom Fields?
There are three user defined item fields.  You can enable them if you have a different way of classifying your items.  For example, if you want to also use a Manufacturer's part number you can enable Custom 1 and call it "Mfg Part #".  This will appear in the storefront, and can be searched as well.  To setup/change the name of the field, go to "Text/Language" in PDAdmin, click on "Form/Field Headings"

Sorting
You can specify how certain data is displayed in the storefront.  The selections let you determine how the items should be sorted on various pages.

Discounts
See Discounts.

Gift Certificates
See Gift Certificates.

WishLists
Enable Wishlists

PDshopPro has a built-in Wishlist (Gift Registry) type feature.  Your customers can easily establish a Wishlist (items they want to buy or want as gifts).  To enable this feature, you must first check this checkbox.  You must also setup a Menu/ Link to the WishLists page, so that the friends of your customer can search his/her wishlist.  The "My Wishlist" button will automatically appear when Wishlists are enabled.

Credit Cards

Card Names:
Under the "Card Name" header you will see a list of all credit cards in your database.  The credit cards listed are the ones that will appear when you are using Authorize.net AIM, or when you have selected "Offline" credit cards.  To modify the card name, or delete it simply click on edit.  On the Edit card page you will be able to change the name, or delete the card.  To delete, simply check the "Delete this card Type" checkbox, and click Save.  You will be prompted to confirm this.

Add New Card:
You can add additional cards by simply click on "Add New Card". 

Recommended Security Settings
To comply with today's security standards, you should check/enable all of the recommended security options on this setup page.  To protect the credit card holder against credit card fraud, you should not store any credit card related data in your database.  When all of these functions are enabled, the credit card number and related security codes will not be stored.  If you are using Authorize.net's AIM processing, the credit card numbers will be processed normally, the authorization code and transaction ID will be saved, but the credit card numbers will not.  To view the credit card details you would need to use the Authorize.net control panel (visit their site).  If you are using "Offline" credit card mode, you will not be able to use enable some of these security features. 

Credit Card Numbers & Card Code (CVV/CVC/CID)
To protect the credit card holder against credit card fraud, you should not store any credit card related data in your database. Check your merchant account agreement, some banks do not allow you to capture or save this data.  For security reasons, we do not recommend capturing this information. 

Payment
Enable Offline Credit Cards:
If you have a merchant account, but do not have a Payment Gateway setup for Internet processing, you can enable this function.  Your customer's will be prompted for payment by credit card.  The credit card number, Expiration date, etc. will be saved with their order.  Later, you can view the payment related information and process it offline, with your own credit card machine, etc.  You will need to setup your credit card types (see "Card Names" above).  You will not be able to enable some of the Recommended Security Settings (be sure to uncheck the "Do Not Save" functions). Check your merchant account agreement, some banks do not allow you to capture or save this data.  For security reasons, we do not recommend capturing this information.


Require Card Code (CVV/CVC/CID)
Checking this box will prompt/require your shoppers to provide the 3-4 digit security code, printed on the credit card.  Do not enable this unless you going to process this information.  Check your merchant account agreement, some banks do not allow you to capture or save this data.  For security reasons, we do not recommend capturing this information.

Enable Pay by Mail:

Check this box to turn on Pay by mail.  Users will have an option, and the ability to bypass the credit card form.  In some cases you may want to allow "Pay by Mail" purchases.  In PDshop, this is handled the same as a credit card order up to the payment page.  If you enable Pay by mail, users will be able to skip the credit card payment form (or won't see it at all if credit cards are disabled).  Next, they will be sent to a special "Thank you for your order Page", which you customize under "Setup/Messages".

Enable Payment processing via Gateway:
By checking this box you can enable the built-in payment processing gateway.  You must first setup your processor on the gateway page under "Advanced".  This enable check box is the on/off switch for payment processing.   

Note: A merchant account with a merchant services bank is required if you wish to process credit cards in the traditional fashion.  PageDown Technology offers free assistance in setting up your first merchant account. 

Affiliates
Default Commission:
Here you specify the default commission to be paid to new affiliates.  You can also modify each affiliate's commission rate in the affiliate's profile.
Also see Affiliates.

Images
Fix Thumbnail Image Sizes:
To make your storefront appear more consistent, you can enable fixed sizes for images.  This setting will force the web browser to resize the Thumbnail images to your specifications.  Since most images may have different sizes, this will help give a more professional look to your store.

Randomly Featured Items:
This setting affects the images that are associated with the RFI (Randomly Displayed Featured Items).  Enter the exact pixels (Length X Width).  If you want to only specify one dimension, you can enter a pixel size of zero.

Category/Feature/Search Lists:
This setting affects the images that are shown on the List type pages.  Enter the exact pixels (Length X Width).  If you want to only specify one dimension, you can enter a pixel size of zero.

Inventory
PDshop tracks current inventory for each item automatically.  Each time a shopper purchases an item, the quantity sold is deducted from inventory upon completion of the checkout process.
 
Out of Stock Threshold:
This number determines when "out of stock" messages are displayed.  If you want PDshop to display the message when inventory is low for example, you could set it to a low number such as "5".  This is the cut-off point, if inventory for an item goes below the threshold, the out of stock message is displayed.  This number can be a positive or negative number.

Display Out of Stock Messages:
This is the On/Off switch for the Out of stock message.  When inventory for an item is below the threshold an "out of stock" message can be displayed on the item's detail page.  You can customize this message below.

Message to Display:
This is the text that will appear just below the item's main description. 

Prevent Sale of Out of Stock Items:
By enabling this feature, you can prevent a shopper from purchasing Out of Stock items.  The "Add to Cart" button will not appear when this button is checked.

Use Pounds (lbs) & Ounces (oz):
When this setting is checked, all weights in PDshopPro & PDAdmin will appear as pounds & ounces (two separate fields).

Downloads
Download Method:
Here you must specify the technology used during the download process.  The "Stream" method is the more secure choice, files are streamed to the web browser and the location of the file cannot be determined by the user.  While this is the preferred method for distributing file downloads, it can be problematic with some browsers (depending on the users security & firewall settings).  The "Physical Location" method is a traditional way of downloading, a URL to the file is used.  When the user clicks a link (or is directed to a specific page), the browser downloads the file on it's own using the real location of the file. 

Download Availability:
This setting determines when the user can download.  When set to "Automatic", downloads are available immediately after an order is placed.  This is appropriate when you use Authorize.net, or other real-time processing.  It may not be the best choice if you want to verify payments before allowing downloads.  Select the "Manual" method to hold downloads until you approve them.  To release the user's download,  go to the Order in PDAdmin and click the link for "Status/Notes", where you can enable their download.

Order Status Codes
PDshop can be configured with an unlimited number of order status codes.  The order status codes are used by you to manage or categorize your orders.  Examples: "New", "Backordered", "Shipped", "Cancelled", etc.  The default code for all new orders is "New"; as soon as an order is placed (and the payment portion of checkout is complete) the order will have a status of "New"
 
Status Code names:
Under the "Status Code Name" header you will see a list of all Status codes in your database.  To modify the codes, or delete one simply click on edit. 

Edit/Add Status Codes: 
On this page you will be able to change the name, and description of the status code.  To delete, simply check the "Delete this Status code?" checkbox, and click Save.  You will be prompted to confirm this.

Order Number
Next Order Number:

PDshopPro automatically generates order numbers, you to set the "next order number".  The is the number that will be assigned to the next order received. The number will automatically increment by 1 after each order.

PageDown Technology, LLC - Copyright 2008