PDAdmin Help

Email Print Topic

Server Components
PDshop has built in support for the most common Email components used by web servers. They are: Dimac W3JMail, CDONTS, CDOSYS, Persits ASPemail, Dynu Email, SoftArtisans SMTPMail, or Dundas. Before configuring the email section of PDshop you should identify which component your web server uses.

Server Email Component:
Select the component that is installed on your web server.

Email / SMTP server:
Enter the email server's name or IP address in this field. You may need to consult with your email or web provider for this. You must have a valid server name here, as PDshop forwards all email to your local email server.

Admin Email Address:
Enter the email address of the webmaster, or administrator. Since many email servers check for valid "From" email addressed, we recommend you use this field. It is also used for sending test emails.

SMTP Authentication:
If your web host or email provider requires this, you can enable this feature. This feature only works with certain versions of the following: CDOSYS, Persists ASPemail, Dundas Mailer, SoftArtisans SMTPMail, and Dimac W3JMail

Order Notification
PDshop will automatically send a "New Order" notification email to two email addresses that you specify. The email will contain a hyperlink to the new received order. You must have the above email server components installed for this to work.

Notify On:
Check the "Notify On" box if you wish to be notified by email when new orders are received, or when new affiliates register. Anytime an order is completed or an affiliate registers, PDshop can automatically generate a notification email. The email can be sent to up to two persons (two different email addresses). The email will contain a direct link to the "new" order.

Sent to:
Here you enter the email address of the person who should receive the notification email. Example: you@domainname.com Do not use quotes or names, simply type the email address.

Sent Copy to:
Here you can enter an additional email address of the person who should receive the second notification email. Example: you@domainname.com Do not use quotes or names, simply type the email address. If you only want one email sent, leave this field blank. Be sure to remove all spaces from this field if you are removing an email address from here

** You can test the email by clicking on "TEST". A test message will be immediately sent to the appropriate email addresses..

Contact Us
PDshop can be configured to allow web visitors to send an email to you, directly from within your online store. When enabled, users will see an email form on the contact us page. They simply fill it out with their name, email address, and a message and click "Submit". An email is automatically sent to you.

Allow Contact Us Email?:
Check this box if you wish to turn on the contact us form. If this is not checked, users will see "featured" items in place of the contact us form.

Sent to:
Here you enter the email address of the person who should receive the contact us email. Example: you@domainname.com Do not use quotes or names, simply type the email address.

Sent Copy to:
Here you can enter an additional email address of the person who should receive the second contact us email. Example: you@domainname.com Do not use quotes or names, simply type the email address. If you only want one email sent, leave this field blank. Be sure to remove all spaces from this field if you are removing an email address from here

** You can test the email by clicking on "TEST". A test message will be immediately sent to the appropriate email addresses.

Order Confirmation
PDshop can be configured to automatically send an email to your customer's immediately after they make an online purchase. This email can be customized by you.

Send Email Confirmation?:
Check this box if you wish to turn on the contact us form. If this is not checked, users will see "featured" items in place of the contact us form.

From Name:
Here you enter the name as it should appear. Example: YourStore.com

From Email:
Here enter the email address from which the email will seem it came. Example: you@domainname.com. Do not use quotes or names, simply type the email address. This will also be the "reply to" address, if someone replies to this email it will go this address.

Subject?:
Type the subject of the Order confirmation email, Example: YourStore.com Order Confirmation

Email Text:
Type the body of the email here. Here, you can use the PDshop Order variables. Variables are built in code words that you type into the body of the email text, Example: "##CUSTNAME##". When PDshop generates this email at the end of the order process, it will replace the variables with the appropriate information or text. Below is a list of variables for use in the Order Confirmation:

Order Number, ##ORDERNO##
Customer Name, ##CUSTNAME##
Current Date, ##DATE##
Order Link, ##ORDERLINK##

The order link is an http link to the order status page.

** You can test the email by clicking on "TEST". A test message will be immediately sent to the Admin Email address.

Affiliates
This email function works the same as the Order confirmation email. Immediately following a new Affiliate registration, this email can be automatically sent to the affiliate.

Password Recovery
PDshop can be configured to send "Forgotten Passwords" to your customers. If one of your registered customers (someone who has previously made a purchase online), forgets their password they can request it be sent to them by email. Customer passwords are recorded during the checkout process, and are required to access the order status page, and when returning to make another purchase. This is an automated process.

Allow Password Recovery?:
Check this box if you wish to enable password recovery. If you choose not to enable it, web visitors will not see the link to this special page.

From Name:
Here you enter the name as it should appear in the email header. Example: YourStore.com

From Email:
Here, enter the email address from which the email will seem it came. Example: you@domainname.com. Do not use quotes or names, simply type the email address. This will also be the "reply to" address, if someone replies to this email it will go this address.

Subject?:
Type the subject of the forgotten password email, Example: YourStore.com Password

Email Text:
Type the body of the email here. Here, you can use the PDshop password variable. Variables are built in code words that you type into the body of the email text, Example: "##PASSWORD##". When PDshop generates this email, it will replace the variable with the users password.

** You can test the email by clicking on "TEST". A test message will be immediately sent to the Admin Email address.

Gift Certificates / Email a Friend
The Gift Certificate email should be configured if you have enabled Gift Certificates (for purchase). See Gift Certificates.

The email a friend email should be enabled here. When enabled, the "Email" a friend button will appear on the item's page in the storefront. To change the text of this or any button, see "Buttons" under setup in PDAdmin