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Since 2002 • PageDown Technology ™
Privacy Policy & Security Statement
Information Collection and Use
PageDown Technology, LLC may collect information from you when browsing our website, including when you place an order or request information. PageDown Technology, LLC is the sole owner of the information collected on this site. We will not sell or rent this information to anyone.  We may on occasion contact you by email or mail regarding important product updates, support notices or company news.  If you do not wish to receive these notices, you may contact us to be removed from our contact lists, click "Contact Us" from our homepage.
Security
PageDown Technology, LLC takes every precaution to protect your information. When you place an order with pagedowntech.com via our online shopping cart system, we use a secure server to protect your personal information. Secure Socket Layer (SSL) software encrypts personal, sensitive information.
Cookies
A "cookie" is a small piece of data stored on your hard drive during your visit to our website. Cookies allow us to track and target the interests of our visitors to enhance the experience on our site. We also use cookies as a security tool.  Some of our business partners may use cookies on our site. We have no access to or control over these cookies.
IP Addresses
When browsing, or downloading content from our site, our systems record your computer's IP address (this is for tracking purposes only). Except during a fraud investigation, this information is not shared with any organization or company, it is kept confidential. We also use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.
Links
This web site contains links to other sites. Please be aware that PageDown Technology, LLC is not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this Web site
Notification of Changes
If we decide to change our privacy policy, we will post those changes here.  This Policy was last Updated 5/30/2003.
Other Policies
Terms & Conditions
All software purchases, downloads, or programming services are subject to the Terms and Conditions as stated in our Software License Agreement.  By downloading or installing any software from PageDown Technology, you agree to the terms of the Agreement.  This Agreement can be updated without notice, and is available at http://www.pagedowntech.com/terms. 
 
Return Policy
Before purchasing, you are encouraged to "Test Drive" our software using any online demos.  Our downloads are not distributed as free "Trial" software, therefore cannot be returned for a refund.  In the event you encounter a problem with your installation, contact our support dept. for assistance - PageDown Technology, LLC offers both support & installation services to assist with any technical difficulties.
Support Services
Some software and services purchased from PageDown Technology, LLC may include limited free support (technical support, re-downloads, and free updates may be limited to 1 year from date of original qualifying purchase).  Unless stated otherwise, the free support is only available through our website/email.  If you require more advanced technical support or require telephone assistance, additional consulting services or a support plan may be required.  We reserve the right to change our support policy at anytime.  To contact our support dept. for assistance, click on "Contact Us" and follow the links to "Technical Support".
Copyright Notice
Unless otherwise stated, all Text and Images contained on this website is the property of PageDown Technology, LLC (pagedowntech.com) and cannot be reproduced, copied, or used without our written permission.  Any links our promotion of our site must include our company name or web address.
Software License Agreement
PAGEDOWN TECHNOLOGY, LLC. SOFTWARE LICENSE AGREEMENT:
PLEASE READ: BY DOWNLOADING, USING OUR SOFTWARE, OR PURCHASING SERVICES RELATED TO THE SOFTWARE, YOU ACCEPT THE TERMS AND CONDITIONS STATED BELOW IN A LEGALLY BINDING MANNER.

If you are obtaining the software as defined below on behalf of a company, you represent that you are duly authorized to represent the company and accept the terms and conditions of the agreement on behalf of the company. A binding contract is then formed between PageDown Technology, LLC. and the company in accordance with the terms of this agreement. You personally agree not to commit or encourage any violation of our agreement with the company.

If the company you represent or you (collectively "you") do not agree to the terms and conditions of this agreement, do not download or install the software.

PROPRIETARY RIGHTS AND CONDITIONS:
All right, title and interest including, but not limited to, copyright and other intellectual property rights in and to the software (including but not limited to all html, asp, aspx, dll, graphic/image, and text files) are owned by PageDown Technology, LLC. Such rights are protected by United States copyright laws, other applicable copyright laws, and international treaty provisions. PageDown Technology, LLC. retains all rights not expressly granted herein.

You may not redistribute, sell, decompile, reverse engineer, or disassemble the software (permission is granted to view/modify the source code contained within the "html", "asp", and "aspx" files only, for the purpose of enhancing or customizing the product). The software, including any modified or customized versions, cannot be resold, redistributed, or offered as a service without explicit written permission from PageDown Technology, LLC. PageDown Technology, LLC. reserves the right to refuse permission to use this software product to any individual or company for any reason, and may do so without notice.   You may not remove any copyright notices in any of the source code, such as those in asp/asp.net scripts, this includes any references to PageDown Technology, PDshop, pagedowntech.com, and pdshop.com. 

LICENSES:
Each copy of the software must have it's own (separate) license and be registered with PageDown Technology, LLC.  You are not permitted to make copies of the software without first purchasing the appropriate additional licenses.  Individual software licenses are only valid when registered to a domain/url.  This license does not grant any reseller privileges.

OPTIONAL SERVER LICENSES:
If a "server" license is purchased, the software is considered licensed only when it resides on the licensed server, which must be registered with PageDown Technology, LLC. Each server license is issued to one (1) physical computer/server. Each server that contains the software, or any portion thereof, must have it's own license. Server licenses are not equivalent to individual licenses, meaning the software must remain on the licensed server at all times. This license does not grant any reseller privileges.

DISCLAIMER OF WARRANTIES:
To the extent allowed by local law, this software is provided to you "as is" without warranties or conditions of any kind, whether oral or written, express or implied. PageDown Technology, LLC. specifically disclaims any implied warranties or conditions of merchantability, satisfactory quality, non-infringement and fitness for a particular purpose.

LIMITATION OF LIABILITY:
Except to the extent prohibited by local law, in no event will PageDown Technology, LLC., or it’s employees or officers be liable for direct, special, incidental, consequential or other damages (including lost profit, lost data, or downtime costs), arising out of the use, inability to use, or the results of use of the software, whether based in warranty, contract, tort or other legal theory, and whether or not advised of the possibility of such damages. Your use of the software is entirely at your own risk. Should the software prove defective, you assume the entire cost of all service, repair, or correction.

RETURN POLICY:
Software (including but not limited to all .zip, .html, .asp, .aspx, .vb, graphic/image, and text files) that is not specifically referred to as "trial software", or that includes the "source code", cannot be returned for a refund. Should you experience a problem with any purchased software, PageDown Technology, LLC. offers support services to assist with any technical issues. There are no refunds on installation services or any software that has been installed, downloaded, or emailed to you.

SUPPORT SERVICES:
Some software and services purchased from PageDown Technology, LLC may include limited free support (technical support, re-downloads, and free updates may be limited to 1 year from date of original qualifying purchase).  Unless stated otherwise, the free support is only available through our website/email.  If you require more advanced technical support or require telephone assistance, additional consulting services or a support plan may be required.  We reserve the right to change our support policy at anytime.  To contact our support dept. for assistance, click on "Contact Us" and follow the links to "Technical Support".

INSTALLATION:
You must make every attempt to safeguard your data and other files during installation, when upgrading, or when installing an update. PageDown Technology, LLC. does not assume responsibility for loss of data or any other losses that result from installation, upgrading, or updating of the software. Hard disks (including but not limited to all data or files related to PDshop) should be backed up on a regular basis and should always be backed up before you begin any installation tasks.

OPTIONAL INSTALLATION SERVICE:
If you have purchased the optional installation service, PageDown Technology, LLC will install the software onto your web server. Our technicians will then test the online storefront and web admin. Installation includes basic configuration only, unless stated in writing prior to installation. We will not setup your items, categories, payment gateways, or any other elements. After we determine that the installation was successful, technical support is provided at the current technical support department hourly rate. By accepting our services, you acknowledge that PageDown Technology, LLC is not responsible for any web hosting monthly fees, setup fees, or any other fees associated with the use or installation of our software or scripts. While we will make every attempt to safeguard data during installation or service, we do not assume responsibility for loss of data. Hard disks and all data on your server should be backed up on a regular basis and should always be backed up before PageDown Technology, LLC is called for service or installation. We are not responsible for any loss of data.

GENERAL DISCLAIMER:
PageDown Technology, LLC neither assumes nor accepts any liability for any loss, damage, theft, misuse, malfunction, etc. of your hardware or data or anything else that you may own regardless of the cause or reason for any such misfortune. PageDown Technology, LLC., it’s officers, and employees will not be liable for lost profits, loss of business or other consequential, special, indirect or punitive damages, even if advised of the possibility of such damages, or for any claim by any third party . These policies, terms, and conditions may be subject to change without notice.

Updated: 11/1/2009
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